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Established Security Alarm Dealer,

The Experts Know! Alarms, specializes in consulting authorized dealership programs and independent dealers, on how to take your sales and marketing programs to a level that you did not know you can achieve.

I have been successfully involved in our industry on every level for the past 27 years. Before establishing Experts Know! LLC, I took on a position as sales and marketing director with an authorized dealer program in Denver, Colorado.

During my many years of employment there, I have realized levels of customer satisfaction, production and consistent achievement that only the top dealers in the nation could appreciate.

I specialize in bringing your sales and management teams to a new level of skills in hiring, training, accountability and growth charting with daily reports and the creation of a politics free work environment with very little turnover.

I also am a master sales trainer and can teach you how to bring your promotional and sales representatives to a consistent:

  • 35+ sales per month per representative.
  • 75 % or better first visit closing ratio.
  • Under 10% cancels.
  • 40 % + self-generated sales (without leads)

The promotional representatives I have managed over the past 8 years have all been able to boast a $70,000.00 to $100,000.00 salary in their first year of employment.

Here are some of the things I have accomplished in short order for my last employer and what I would like to do for you if you are looking to grow your company.

  • Hire and training for all sales representatives
  • Outstanding employee retention ratios.
  • Daily training and motivation (All Teams)
  • Consistent 75% + representatives closing ratio on first visit.
  • Creation of leads, canvas, customer renewal, exhibition and creative marketing teams.
  • Design and facilitation of accountability programs and reports.
  • Increased sales from 100 to a dependable 450+ per month.
  • Increased monthly upgrade sales from non-existence to over $25,000.00
  • Average 35 sales per month per rep. with less than 8% cancel ratio.
  • Trained and motivated leads team, to self-generate 40% of their sales.
  • Design and disbursement of monthly bonus programs.
  • Removed 99% of office politics from my team members. (nice work environment)

    These are just a few of my everyday responsibilities. Could I be of service to your company for a productive consultation? Please contact me so that we can visit.

 

What Are Alarm Company Owners Saying About Experts Training?

Watchdog Security Services- California:
I greatly enjoyed our training with “Experts Know!” and I look forward to continuing both our friendship and business relationship.  The few days that we spent together last week have made a definite impact on our business and how I look at it.  My management team and I are both very excited about the future and in knowing that we have such a wonderful resource in you to help Watchdog grow and continue to make a difference in people's lives.
Guard Dog Alarms- California:
After spending months of unsuccessfully researching programs that could help bolster sales and keep us competitive, but would not interfere with our promise of uncompromising customer service, we finally found Matthew and Experts Know! His three day consultation has changed not only the direction of our sales department but our whole company culture as well. We have a comprehensive plan of action so innovative that every level of our organization is primed to achieve more success then we could have ever imagined!
HomeStar Security- Washington:
After a two day consultation with Experts Know it became obvious that this would be how to bring our business to the next level. Since we have taken on Experts training program as designed and enjoy ongoing training and outstanding growth. Matthew is always there for us as we grow and questions develop. We are very excited about the new direction our company has taken since training with “The Experts Know”.
SOS- Oregon:
We have had corporate trainers in before and were looking for something different when we called Experts Know. After a very thorough discovery of existing conditions, Matthew designed a training program that is exactly what I was looking for. The employees all reacted in a very positive manner to the 4 day session, as they all learned more than expected and developed new tools that will make work more effective. I am very happy with the training received.
Liberty Alarm- Pennsylvania:
We worked with Matthew and Experts Know to develop a comprehensive business plan and promotional division for our existing company. The training received was complete down to every detail and covered every aspect of building our new department. We have been very successful at implementing what we have learned. Matthew is an extremely thorough trainer and his ongoing support and concern for our company is unprecedented. We will work with Experts again for all of our training needs.
ISS- New York:
We were sitting on an authorized dealer program as an addition to our main business and doing very little with it. After receiving training from Experts Know our business has taken new direction. I wouldn’t be surprised if it soon becomes our main department. We thank Matthew and Experts Know, for setting us straight on how to properly market our alarm product.
Protective Systems- Alabama:
I’m a startup alarm company and have been researching and developing my business plan for months now. After a two day session with Experts Know I now have a new direction that is easily executable and will set me apart from the existing companies in my area. Matthew is an outstanding trainer and I’m so excited about what I have learned that I am having a hard time sleeping. Training with Experts Know was exactly what I was looking for.
Safe Home Now - Colorado:
I had the pleasure of working with Matthew and learning the industry from the ground up. I now manage a very sucessful alarm company and follow his methods to the T! We can't beleive how fast we were able to start up in a new city and put ourselves on the map!!!

 

Alarm Dealership Training & Consulting
When it comes to realizing success in an industry that’s been around as long as ours has, we are constantly looking to set ourselves apart from our competitors.

Our first inclination is always to re-invent the wheel.

To achieve the results you are looking for, you would be better off to pave the road!

My Grandfathers Name Was On It!

As a young boy I had a sense early on that my grandfather, who I never knew because he passed away before I was born, was a great person. My mother (who idolized her dad) never missed an opportunity to tell me how much I was like him and how he would have loved me, whenever I did something kind, generous or skillfully.

So many stories were told by her of how he would help others and represent pride and honor in every aspect of his life, I began to wonder if this was just the love of a child for her father or an actual great human being.

One day many years later I was helping my mother clean out her nightstand in preparation for a move and there amongst her prized possessions, was a beautiful wooden plaque with my grandfather’s last name on it. I asked mom what it was for and she told me that he insisted on hanging his last name from the sign over his business. She went on to tell me of his feeling, that when you put your name on something it is the most valuable thing you have and you must act accordingly.

On the back of this sign of honor there was an old yellowish newspaper clipping laminated there. Mom said that her dad carried this clipping in his wallet for most of his adult life and laminated it to his very important nameplate when he retired, as if they should always be together.    

The clipping told of an old world craftsman that made good by bringing his skills to America. In the spirit of how things were done those days and of what was important to my grandfather, this craftsman turned his blessings into opportunity for others by sharing his knowledge with apprentices.

One day after many years of loyal service the two apprentices were granted an opportunity to show what they could do. Each was given a budget and a full supervisory position in building a home for the craftsman’s company.

The first applied every aspect of what he was taught over the years and meticulously constructed a fine home that anyone would be proud to put his name on.

The second seeing this opportunity as a contest decided to apply some of his own concepts. He felt that by using lesser grade materials and cutting corners in places that wouldn’t be recognized by the untrained eye, he would bring his project in under budget and impress his boss with a new way of making money.

One could only imagine their surprise when the craftsman awarded each of the apprentices the house they built as a gift for their many years of service.

In my grandfathers spirit I make sure that whatever I do is worthy of hanging my name on.

Matthew Lombardi

Do you have any questions or comments? use the comment form below or feel free to use our contact information on the bottom of this site. It will be my pleasure to get back to you promptly.

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